Terms & Conditions
Welcome to Satvik Mart. By using our website (satvikmart.store) and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General
This website is operated by Satvik Mart (“we”, “our”, or “us”). Throughout the site, the terms “you” and “user” refer to customers and visitors. By accessing our site or purchasing from us, you engage in our service and agree to be bound by the following terms.
2. Products & Pricing
All our food products are made using natural ingredients and are subject to seasonal availability.
Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
We reserve the right to change product prices, specifications, or discontinue items at any time without prior notice.
3. Orders & Payments
Orders are accepted through our website and confirmed via email or SMS.
Payment must be made in full at the time of order using available payment methods.
For Cash on Delivery (COD) orders, payment must be made at the time of delivery.
We reserve the right to cancel or refuse any order due to errors, stock issues, or fraudulent activity.
4. Shipping & Delivery
We ship across India through trusted courier partners.
Delivery timelines are typically 3–7 working days, depending on your location.
Delays may occur due to holidays, weather, or logistical issues.
Shipping charges, if any, will be mentioned at checkout.
5. Return & Refund Policy
Please refer to our Return Policy page for detailed terms.
Due to the nature of our food products, we do not accept returns unless there is a quality or delivery issue.
6. Intellectual Property
All content on this site, including text, graphics, logos, images, and product descriptions, is the property of Satvik Mart and protected by Indian intellectual property laws. Reproduction or misuse of any content is strictly prohibited.
7. User Conduct
By using our site, you agree not to:
Violate any laws or regulations
Upload harmful or misleading content
Attempt to hack, disrupt, or misuse the site
Use the website for unauthorized commercial purposes
8. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party websites.
9. Limitation of Liability
We strive to provide accurate information and quality products, but Satvik Mart shall not be liable for:
Any indirect, incidental, or consequential damages
Allergic reactions or health issues resulting from improper product use
Losses due to delivery delays or errors beyond our control
10. Governing Law & Jurisdiction
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Ahmedabad.
11. Changes to Terms
We may update these terms and conditions at any time. Changes will be posted on this page and take effect immediately. Continued use of the website means you accept the updated terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
📧 Email: mail@satvikmart.store