About Us
Satvik Mart is the essence of purity, tradition, and taste — brought to your plate with care. We are a food brand born from the belief that nourishment should be clean, honest, and rooted in nature.
Inspired by ancient Indian wisdom and modern wellness needs, Satvik Mart delivers food products that are wholesome, natural, and free from harmful additives. From cold-pressed oils and traditional flours to Ayurvedic blends and health essentials — every product we offer is a tribute to the age-old way of eating: seasonal, simple, and sattvic.
About Us
Return & Refund Policy
At Satvik Mart, your satisfaction and trust are important to us. We take utmost care in sourcing, packing, and delivering our food products to ensure you receive them in perfect condition. However, if there is an issue, we're here to help.
1. Returns & Replacements
Due to the perishable and consumable nature of our food products, we currently do not accept returns once an order is delivered. However, we will offer a replacement or refund in the following situations:
Product received is damaged or leaked
You received the wrong item
Product is expired at the time of delivery
Packaging is tampered
To be eligible, please contact us within 48 hours of delivery with:
Order ID
Clear photos/videos of the product and packaging
A brief description of the issue
Once verified, we’ll arrange a replacement or issue a refund as per your preference.
2. Cancellations
You may cancel your order before it is shipped. Once shipped, cancellations are not possible.
To cancel, please contact us at:
📩 mail@satvikmart.store
3. Refunds
Approved refunds will be processed to your original payment method within 5–7 business days. For Cash on Delivery (COD) orders, refunds will be made via bank transfer after confirmation.
Contact Us
If you have any questions about your order, delivery, or our return policy, feel free to reach out:
📧 Email: mail@satvikmart.store
🕒 Support Hours: 10 AM – 6 PM (Mon–Sat)